Measuring Performance

The Metrics Working Group (MWG), previously hosted by the University of California, San Francisco, has moved to Metrics for Management. The MWG collaborates to identify, test and advocate for robust performance metrics across the six goals of social franchising. Learn how to join this group »

Health Impact

Is population health being improved?


Are the poor or vulnerable receiving health services under the program?

Cost Effectiveness

Is health impact being achieved economically?


Is the program capturing additional users in a health market?


Are participating providers adhering to clinical standards?


Is the program achieving financial, programmatic, and operational goals?